Privacy Policy

1. Introduction

SubWise ("we", "our", or "us") operates the SubWise AI language learning service, including the Chrome extension, mobile applications, and related services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

2. Information We Collect

2.1 Account Information

When you create an account, we collect your email address and authentication credentials. We may also collect profile information you choose to provide.

2.2 Subtitle and Usage Data

Our Chrome extension captures subtitles from videos you watch in your browser. This text is sent to our servers for AI-powered translation and grammar explanations. We store your viewing history to sync across devices and provide continuity.

2.3 Device and Technical Data

We collect device type, operating system, browser information, and IP address for service delivery, security, and analytics.

3. How We Use Your Information

• Providing AI translation and grammar explanations for subtitles
• Syncing your data between the Chrome extension and mobile app
• Managing your account and authentication
• Processing subscriptions and payments
• Improving our services and developing new features
• Communicating with you about updates and support
• Ensuring security and preventing abuse

4. Third-Party Services

We use the following third-party services that may process your data:

• Supabase — Authentication, database, and backend infrastructure
• AI APIs — For translation and grammar analysis of subtitle text
• RevenueCat — Subscription management and in-app purchases
• Vercel — Hosting and serverless functions

Each provider has its own privacy policy. We recommend reviewing them for details on how they handle your data.

5. Data Retention

We retain your account data and subtitle history for as long as your account is active. You may request deletion of your data at any time. We may retain certain information as required by law or for legitimate business purposes (e.g., fraud prevention).

6. Your Rights

Depending on your location, you may have the right to:

• Access and receive a copy of your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to or restrict certain processing
• Data portability
• Withdraw consent where processing is consent-based

To exercise these rights, contact us at the email below. You may also have the right to lodge a complaint with a supervisory authority.

7. Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes encryption in transit and at rest, secure authentication, and access controls.

8. Children

Our services are not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us and we will delete it promptly.

9. International Transfers

Your data may be processed in countries other than your own. We ensure appropriate safeguards (such as standard contractual clauses) are in place when transferring data internationally.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.